First listed on: 27 July 2022

Contracts Specialist 

About the role

The Insurance Business Unit of WorkSafe Victoria works to ensure claims are managed effectively and injured workers returned to safe and sustainable work.

The role of Contracts Specialist is to support the contractual performance management of WorkSafe’s general and specialist Agent panel along with the development and implementation of initiatives related to Strategic Priorities and WorkSafe’s corporate plan. Working as part of a high performing and collaborative team responsibilities include:

  • Contract management functions and ensuring Agent contractual requirements are met.
  • Analysing and reviewing Agent reports on a quarterly and annual basis while maintaining immaculate records management.
  • Managing oversight and documentation requirements for Agent Contract and Agent Relationship team, including Agent communications.
  • Management of the annual Recognition of Excellence Awards.
  • Ability to work flexibly and collaboratively across the Insurance Business Unit to identify and respond to emerging Agent performance issues as they arise.
  • Delivery of key project milestones and adhering to tight deadlines.
  • Demonstrated stakeholder engagement and provision of innovative solutions.

Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role. 

About you

To be successful in the role you will have demonstrated ability to organise and deliver outcomes in a timely manner. Your communication and negotiation skills are highly developed as stakeholder engagement is key within the role.  You will also possess:

  • Strong analytical and influencing skills with the ability to work autonomously.
  • Specialist understanding of the WorkSafe Victoria scheme preferred.
  • Ability to work in a flexible and ambiguous environment while working to tight timeframes.
  • Clear and concise communication, both written and verbal.
  • Demonstrated experience in Novus and ACCtion systems.

Working with Us

We pride ourselves on being a great place to work and offer flexibility to facilitate work/life balance. People who are seeking part-time or job share arrangements are encouraged to apply.

WorkSafe employees enjoy: Discounted Gym & Pool Memberships | WELL Rated Building | Group Training & Yoga Classes | Very active Social Club | Pool & Table Tennis | Sparkling Water | Discounted Prescription Eyewear | Career Opportunities and Working for your Community!

What’s next?

Applications close 11:00pm Monday 8th August 2022. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and/or Medical Assessment) as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Katherine Bray on 03 4243 8895 or via email

About Us

At WorkSafe, our passion for the wellbeing of Victorian workers brings us together. Our people come from a wide range of professions and with no two days ever being the same, diverse thinking comes naturally to us. As we build the WorkSafe of the future, we’re committed to delivering industry best practice to our people, our customers and the community. 

Our Future

Our Strategy has our core purpose front of mind; reducing workplace harm, improving outcomes for injured workers and provide community value.

We don’t shy away from the importance of our purpose to the Victorian community, that’s why we have a stated ambition to be world leading.

The outlook is a future where the system enables us to identify and mitigate potential risks and hazards before they result in harm to workers. When workers are injured the system will support the best outcomes.

Important Information

WorkSafe is committed to providing and maintaining a working environment which is safe and without risks to health consistent with WorkSafe’s obligations under the Occupational Health and Safety Act 2004 (OH&S Act).

Therefore, there is a requirement that all WorkSafe employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes (unless a medical exemption applies).

To meet its obligations under the COVID-19 Mandatory Vaccination (Workers) Directions and the OH&S Act, WorkSafe will request vaccination information or evidence of an exemption in the pre-employment stage.

Inability to provide this may impact your subsequent employment with WorkSafe.



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